Microsoft Certification and Technology FAQs

In order to submit your CompTIA certifications to Microsoft you will need to do the following: Log into your CompTIA record at www.comptia.org/careerid. If you are a first time user, you will need to create a user name and password before you can access the database and you will need to have your score report available. If you do not have a copy of your score report, please contact the test delivery provider that you used to take your exam. They will either mail you a copy of your score report or e-mail the information to you. The test vendors’ telephone numbers are the following: VUE: 1-877-551-7587 and Prometric: 1-800-776-4276.

Once you have logged into your record you will need to click on “publish credentials” and send your A+ and Network+ or Server+ for MCSA or Security+ for MCSE to: MCPHelp@microsoft.com. You will need to provide your MCP ID# in the text field of the validation form. You MUST use this “publish credentials” feature to validate your certifications to Microsoft. DO NOT send them an e-mail directly. Only by using this validation process will they accept your certification information. If you have any questions please contact Microsoft at 1-800-636-7544.